FREQUENTLY ASKED QUESTIONS
Q: How often should I rotate my tires?
A: Your tires should be rotated every other oil change, or every 6000 miles. Neglecting to rotate tires is a major cause of premature tire wear.
Q: When should I get my oil changed?
A: You should get your oil changed every 3000 miles or as recommended in your vehicle's owner's manual.
Q: When should I change my spark plugs?
A: For maximum fuel economy and peak engine performance, your spark plugs should be replaced every 30 months or 30,000 miles, unless your vehicle is equipped with 100,000-mile platinum tipped spark plugs.
Q: Is it really necessary to replace my timing belt at the recommended interval?
A: YES. The failure of a timing belt in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much greater than the cost of a timing belt replacement.
Q: What does it mean if my "check engine" or "service engine soon" light comes on?
A: There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the "check engine" light is illuminated. Although your car may seem to run fine, it is important to have the issue addressed to prevent long-term problems.
Q: Do you service all makes and models of vehicles?
A: We can service the majority of vehicles on the road today.
Q: Why does my car need maintenance if it's running fine?
A: Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will minimize the cost of repairs in the future.
Q: My car is running rough. Do I need a tune-up?
A: In today's highly sophisticated automobiles, a tune-up is a maintenance type service and normally does not correct running problems. In most cases, there is no such equipment that will tell you exactly what is wrong with your vehicle or predict what will go wrong with your vehicle next. Through our technician's education, training, and experience with automotive repair, we are able to use the diagnostic equipment and determine what is wrong with your vehicle.
Q: If you don't have a part in stock, how long will it take to order?
A: If we need to order a part, it usually arrives next business day.
Q: What will happen if I don't have the repairs done right now?
A: Our top priority is to keep you and your passengers safe while riding in your vehicle. If the repair can wait, we will work with you to help you prioritize the urgency of the repairs and maintenance needed.
Q: How often should I rotate my tires?
A: Your tires should be rotated every other oil change, or every 6000 miles. Neglecting to rotate tires is a major cause of premature tire wear.
Q: When should I get my oil changed?
A: You should get your oil changed every 3000 miles or as recommended in your vehicle's owner's manual.
Q: When should I change my spark plugs?
A: For maximum fuel economy and peak engine performance, your spark plugs should be replaced every 30 months or 30,000 miles, unless your vehicle is equipped with 100,000-mile platinum tipped spark plugs.
Q: Is it really necessary to replace my timing belt at the recommended interval?
A: YES. The failure of a timing belt in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much greater than the cost of a timing belt replacement.
Q: What does it mean if my "check engine" or "service engine soon" light comes on?
A: There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the "check engine" light is illuminated. Although your car may seem to run fine, it is important to have the issue addressed to prevent long-term problems.
Q: Do you service all makes and models of vehicles?
A: We can service the majority of vehicles on the road today.
Q: Why does my car need maintenance if it's running fine?
A: Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will minimize the cost of repairs in the future.
Q: My car is running rough. Do I need a tune-up?
A: In today's highly sophisticated automobiles, a tune-up is a maintenance type service and normally does not correct running problems. In most cases, there is no such equipment that will tell you exactly what is wrong with your vehicle or predict what will go wrong with your vehicle next. Through our technician's education, training, and experience with automotive repair, we are able to use the diagnostic equipment and determine what is wrong with your vehicle.
Q: If you don't have a part in stock, how long will it take to order?
A: If we need to order a part, it usually arrives next business day.
Q: What will happen if I don't have the repairs done right now?
A: Our top priority is to keep you and your passengers safe while riding in your vehicle. If the repair can wait, we will work with you to help you prioritize the urgency of the repairs and maintenance needed.